A Class Apart offers it’s customers a savings plan which means that you can save any amount when you can afford it. This is available throughout the year but it is particularly helpful during the summer months especially if your child is moving schools and requires a whole new uniform.
You can start a savings plan by ringing us on 02920 515722 and make payments over the phone. Alternatively, you can set up a standing order and forget all about it. You will need to quote your customer number if using this option so again, please give us a call and we will give you all f the information you need.
FREE SHIPPING ON ORDERS OVER £75
SIZE GUIDE – MANUFACTURERS ESTIMATED SIZING
PLEASE NOTE THAT THIS SIZE GUIDE IS ESTIMATED AND SOME ITEMS HAVE INDIVIDUAL SIZE CHARTS. PLEASE SEE INDIVIDUAL PRODUCT IMAGES/DESCRIPTION FOR MORE DETAILS.
Still haven’t found what you’re looking for? Give us a call: 02920 515722
We want your uniform to look good and to last but it does need a little help to stay this way!
Did you know that Suppliers do not recommend fabric softener is used at all on 100% knitwear as it clings to the fibres increasing the weight of the garment resulting in the ribbing around the neck separating from the garment, seams coming away and holes?
Did you know that shrinkage is commonly caused by overheating in the washing machine or tumble drier particularly on 100% cotton garments?
Did you know that ironing at temperatures that are too high can cause unsightly shine marks on matt fabrics such as sweatshirts? All manmade fibres are vulnerable to high heat. Ideally iron garments inside out.
Did you know that excess heat from tumble drying and or ironing causes puckering particularly around the badge and the ribbing? Where possible, garments should be washed, dried and ironed inside out.
Did you know that using fabric softener on sweatshirts and cardigans can cause bobbling and drains the colour? To keep your primary uniform looking its best for as long as possible, we do not recommend adding fabric softener to your wash.
Did you know that our blazers, skirts and trousers are made from recycled bottles as A Class Apart supports ethical and eco friendly suppliers? This does mean that some items don’t need to be ironed due to the garment consistency.
Do you know your care symbols?
Opening Times
We are open Monday to Saturday 9am-5pm with extended hours during July-September: Bookings are required for these months.
Placing an Order
Navigate to your child’s school by clicking on the relevant tab eg “Primary Uniform” Once you have found and selected your school, the uniform items will appear.
Payment
You can order and pay online by UK credit or debit cards. The cards accepted are shown at the bottom of the page.
You can order and pay over the phone by credit or debit cards. The cards accepted are shown below. Please call 02920 515722 between 9:30am and 4:30pm Monday to Saturday to place your order.
All payments are taken at the time you place your order.
All online credit and debit card payments are processed by a leading online card processing gateway, Paymentsense/Worldpay, who are approved by all leading card issuers and are a fully certified PCI DSS level 1 payment service provider.
All telephone credit and debit card payments are processed manually in our offices through our card processing terminal.
Credit and debit card payments will appear as a payment to “www.aclassapart.co.uk” on your card statement.
Delivery Costs
UK Home/Work delivery is FREE for products totalling £75 or over.asd
UK Home/Work delivery costs £4.95 for products totalling under £75.
Deliveries to school (normally once a week) are free during term time.
Despatch Times
Orders placed before 3pm are typically processed and despatched the same day. All orders are delivered by either private courier or Royal Mail on a 48hr delivery schedule.
In the event of an item being out of stock, we will advise you of the expected delivery date which may delay the delivery of the items available. We will endeavour to ship all items together, however we will despatch items singularly if there is likely to be a lengthy delay with the full order. We will contact you directly to notify you if this is the case.
At busy times orders may take up to 48 hours to despatch. Please take this into consideration when ordering particularly in August. Our Facebook and Instagram pages are constantly updated with stock and delivery information.
Any deliver to school orders will not be despatched from 15th July until back to school in September and during school holidays. The first delivery after Summer could be up to 7 days from the start of term, please bear this in mind when ordering.
Collection
A confirmation email will be sent when the order is ready for collection.
Please do not go to the store until you receive your Ready for Collection email and only during store hours.
Fitting Appointments
From July to September you must book a half hourly fitting appointment prior to arriving at our shop. Please check the schedule for availability. Extended hours will be made available and shown on our booking schedule.
Appointments can be made via our online booking system or over the telephone.
There is no requirement to make an appointment for fittings prior to July or after Back to School in September.
Get in Touch
If you need help or are unable to find or order any items you need, please get in touch with us.
Delivery to School
Schools that opt in for this weekly service will be listed as an option at checkout with free delivery.
Sizing
Items of school uniform are typically sold by age, chest and waist size. Please check our size guide for more information.
Notifications
You will receive a text or email when your order has been dispatched or is ready to collect.
Exchanges & Refunds
If you wish to exchange the garment for a different colour, size or style, you will need to return the item to us at your own expense.
If you are not satisfied with your items or they are not required, you can return them to us within 28 days of purchase. All Items must be in their original condition, unworn, unwashed with any tags still attached and in a saleable condition. All returns must be accompanied with a valid proof of purchase. Any items deemed faulty are at the discretion of A Class Apart.
The cost of returning an item is your responsibility. For your own protection, we recommend that you send the parcel using a tracked service.
If you have been sent an incorrect item we will reimburse the cost of the returning the item.
Please allow 3-5 working days for any returns to be processed.
JOIN A CLASS APART
A Class Apart is based in Dinas Powys, Vale of Glamorgan and has been supplying school uniform to schools and parents throughout Cardiff and the Vale of Glamorgan for almost 20 years.
Our team are very experienced, working with all the main manufacturer brands to provide the best combination for each school. Our buying power with these brands is very strong and we pass on the most competitive pricing to schools and parents.
We pride ourselves on offering a truly personal service based on the needs of each individual school. We partner with a wide range of schools from infant through to sixth form.
We see the provision of uniform as a partnership between ourselves and our schools, the methods of supply can be tailored to fit individual requirements. We have invested heavily in eCommerce and Order Management solutions to provide a seamless buying experience for both the school and parents.
In addition to a complete range of specialist school uniform and sports kit, A Class Apart can offer a wide range of additional products for your pupil and staff needs.
SUPPLY
Many schools are now moving to a local store for the supply of uniform.
Through our store and website we offer one of the most comprehensive services to parents available. Many schools have decided to pass on the administration of uniform management to us and have been extremely impressed with the smooth and trouble-free transition.
If you are contemplating moving from another school sales or supplier we are here to support you. We can purchase any remaining stock from either the school or the existing supplier, then ensure that sufficient stock is available for the parent’s needs. Our website is secure and very easy to use. We are constantly developing new features and updates ensuring that we keep up with modern demands and technology.
We offer delivery to home, click and collect or via a weekly delivery in to the school if required. Each order is individually packaged and sent via private courier or Royal Mail 48 hour service.
The school needs to take no financial involvement but will always have complete control over the specification of the ranges offered.
DIRECT TO SCHOOL
A Class Apart will provide a complete service for schools to run their own shops if they wish. Offering trade rates, the school will be able to operate with sufficient margin to support their own enterprise.
COMBINATION APPROACH
Some schools have asked for a combination of the above options, A Class Apart can tailor a service that’s right for you.
If your school has particular needs and are exploring alternative uniform arrangements, please get in touch with our Business Development Manager Emma Ware either via email: [email protected] or by calling us on 02920 515722.
A Class Apart likes to reward all its customers, old and new. Why not sign up to our Loyalty Programme – “Club Class” today and receive discounts on all future orders!
How it works:
For every pound you spend you will receive 1 point. So, for example if you buy a bundle for £145, you’ll receive 145 points.
Each point is worth 1p, meaning you’ll have £1.45 to redeem against your next purchase, or just let them accumulate until you have enough points for that purchase of your choice!
Points will be allocated to your account once the goods have been dispatched.
Points can be used as partial or full payment for orders at a rate of 1 point = 1 pence.